Frequently asked questions.
Answering all your toy chest questions!
Frequently Asked Questions:
What is included in each toy chest?
Each chest features one cohesive theme, four hand-picked toys from best-in-class brands, a Discovery Map with age-aligned play prompts, and seamless door-to-door delivery and pickup.
How long can we keep the toys?
Each toy chest is yours to enjoy for a full 2 months—plenty of time for deep, meaningful play without the pressure to rush.
How do you choose the theme for my child?
When you sign up, you complete a quick survey about your child’s interests, age, and play style. We use your responses to match you with the theme that will spark the most curiosity and joy.
Difference between a Monthly Plan vs. 1-Year Subscription?
The Monthly Plan gives you flexibility with one themed chest at a time. We charge you $30 for each month, and the rental period is 2 months.
The 1-Year Subscription builds a personalized journey across six themed chests over the year—perfect for families who love consistency and want guaranteed availability. You will be charged $342 for the year, a 5% discount from the month-to-month option.
What if my child really loves a toy? Can we buy it?
Yes! If there’s something they can’t part with, you’ll have the option to purchase it at the end of your rental period. Please reach out to us at info@trycycletoys.com to discuss pricing and availability.
What happens if a piece goes missing?
Life happens—your first missing piece is fully waived. If pieces go missing more than once during your subscription, we’ll chat about a small replacement fee so we can keep that toy in rotation for future families. Please refer to our Fair Use Policy for more information.
If down the line a missing piece shows up, great! Send us a message at info@trycycletoys.com and we will collect it from you in the next rental cycle.
How do delivery and pickup work?
We handle everything. Your toy chest is packed in durable, reusable materials and arrives at your door on a scheduled date based on your delivery zone. Once your 2 month rental cycle is over, simply repack in the chest it came in, and we will pick it up on your scheduled day—no trips, no hassle.
If you have another toy chest scheduled, it will be dropped off the same day we pick up your old toy chest, no waiting required!
How do you clean and sanitize the toys?
Every toy is thoroughly cleaned and inspected between rentals using kid-safe, Attitude cleaning products. Quality and safety are core to how we operate.
What if a toy breaks during play?
Normal wear and tear is expected. If a toy is damaged beyond typical use, we’ll review it together and determine next steps—but our goal is always to keep this experience stress-free for you.
Can we pause or skip a delivery?
Yes—just let us know before your next chest is prepared, and we’ll adjust your schedule.
Who is Trycycle Toys best for?
Families who love thoughtful play without the clutter, toy fatigue, or the cost of constantly buying new things. We have newly launched our first age cohort, 3-4 year olds! Stay tuned for more offerings as we grow 🙂
Do you serve my area?
- Cancel Anytime
- Cleaned & Inspected
- Curated For Learning
- Delivered To Your Door
- Sustainable Packaging
- Eco-Friendly Play Option
- Building Community
- Only $30 Per Month
- Quality Toys
